WHY CHOOSE RPH 

KEY COMPETENCY

THAT MAKES ALL THE DIFFERENCES

WHAT MAKES RPH STAND OUT ?

Our 3 plus years of Property Management and Real Estate experience has earned us the respect of our clients, colleagues and fellow real estate professionals. We have assisted more than 100 investors and families with their varied real estate needs. We have worked hard to earn their respect but more importantly their numerous referrals. There is no larger complement than earning a referral from a current or even a past client. Our company has grown primarily from these referrals along with providing our expertise and high level of integrity throughout the Malaysian real estate market. Our commitment to you, our client, is to provide Property Management guidance, insightfulness and expert consulting to earn you the highest return on your investment.

Support Network

Our managers are part of the business and each manager has direct responsibility for the properties that they manage. This results in a clear commitment to their properties and dedicated responsiveness, rather than passive management;

You deal with the one manager personally on all matters. Within a short period, our managers develop a close working relationship with the property and the owners – this is the foundation of our customer service strategy. In addition, other managers are available for specialist assistance or support and to provide locum services while a manager is away;

Reduced Cost

RPH Global Facilities Management services for any individual property are negotiated and set out in a management agreement. Please make an enquiry and find out how our services can be tailored to help you and your body corporate.

  • Arranging insurance
  • Raising fees and levies
  • Maintaining records
  • Budgeting and financial management
  • Trust account management
  • Ensuring legal compliance, such as OHS and essential services
  • Organising and conducting annual general meetings
  • Assisting with general meetings

 

  • General property repairs
  • Contracted property maintenance
  • Major property upgrades
  • Dispute resolution
  • Ballots
  • Liaising with committee members
  • Certificate issuance
  • Medium for correspondence

Professional

Managers assist owners to assess maintenance needs and can attend committee meetings if required, liaise with tradesperson’s and make suggestions to owners on body corporate matters, if Each manager is a member of the relevant state strata institute, maintains Continuing Professional Development, attend monthly meetings, read monthly newsletters, and has professional indemnity insurance.

RPH has access to senior legal and property specialists in the industry. This ensures that managers are abreast of legislative changes, industry trends and can obtain the best suggestions when necessary. Other senior RPH managers are also executive members of their state institute and some managers maintain membership with multiple institutes.

One selection criteria of managers is their people skills and capabilities in dispute resolution. RPH provides further training in this area as this skill assists greatly on the occasions when disputes occur between members and also with their body corporate.
The field of strata management is diverse and, understandably, third party assistance can be called for from time to time. Please make an enquiry and find out how our other services can help you keep your property or business running smoothly.

OUR MISSION

Maximizing Client income by applying exceptional Real Estate Property Management skills, while ensuring Tenant satisfaction by adopting first rate property maintenance.